The one thing that can give your company that elusive, sustainable competitive advantage is your corporate culture, what people will do when no one tells them what to do.
Your competitors can duplicate everything you do, your technology, your pricing structure, your quality, your volume – but they can’t duplicate your culture.
Who Should Attend: Entry level management, middle management and senior leadership from any organization that would benefit from a “people centric” organizational culture.
Your takeaways from Directing the Evolution of Your Organizational Culture:
1. Attract talent
2. Retain talent
3. Engage people
4. Create energy and momentum
5. Change the view of "work"
6. Create greater synergy
7. Make everyone more successful
Pre-Symposium:
Complete a short Organizational Culture Assessment which will define your perception of your organization’s culture
Complete a short Customer Experience Assessment which will enable you to understand the status of your company’s customer experience-The assessment will evaluate the primary areas of: Customers, Leaders, People and Processes
You will be asked to complete a selection of short readings which will prepare you to actively participate in the day’s discussions and receive the greatest benefit as a result of your participation in Directing the Evolution of Your Organizational Culture.
Symposium:
We will review your perception of your organizational culture as compared to a universe of similar organizations enabling you to fully understand how your culture compares to others
We will review your company’s customer experience as compared to a universe of similar organizations enabling you to fully understand how your company compares to others in the key areas of Customers, Leaders, People and Processes
We will develop organization specific action plans addressing these same critical areas, Customers, Leaders, People and Processes
We will discuss the primary components of organizational culture and you will individually develop strategies to positively impact the evolution of your organizational culture
Mission
- Vision
- Goals and Objectives
- Strategic Direction and Intent
Adaptability
- Organizational Learning
- Customer Focus
- Creating Change
Consistency
- Coordination and Integration
- Agreement
- Core Values
Involvement
- Capability Development
- Team Orientation
- Empowerment
Post Symposium:
Immediately following the symposium we will conduct a full assessment of your Organizational Culture allowing all members of your organization to participate. The results of this assessment will give you a clear picture of your current environment and will serve as a baseline from which you can measure change as a result of implementing the action steps you will develop in the symposium.
